Last updated: 2 August 2026
SportsNet EDU is an educational initiative of Flora Lens Media Pvt. Ltd. (“SportsNet EDU”, “we”, “us” or “our”). This Privacy Policy explains how we collect, use, store and protect personal information when you visit sportsnetedu.com, create an account, enrol in a course, contact us or otherwise use our learning services.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, account details, course enrolment information, profile details, messages, submitted assignments, certificates and other information you choose to provide.
When you use the website, we may automatically receive technical information such as your IP address, browser and device type, operating system, pages viewed, referring pages, approximate location, login activity and cookie identifiers. We may also receive transaction status and limited billing details from payment providers. We do not intentionally store complete payment-card details on our website.
How we use information
- provide accounts, courses, assessments, certificates and learner support;
- process enrolments, payments, refunds and related records;
- communicate service notices, course information and responses to enquiries;
- maintain security, prevent misuse and troubleshoot technical problems;
- improve our courses, website and learner experience;
- meet accounting, legal and regulatory obligations; and
- send optional promotional communications where permitted. You may opt out of promotional messages at any time.
Legal basis and responsible use
We process personal information when it is necessary to provide a service you requested, to meet legal obligations, for legitimate operational and security purposes, or with your consent where consent is required. We seek to collect only information reasonably needed for these purposes.
Cookies and analytics
SportsNet EDU may use essential cookies for login, account security, preferences, course progress and checkout functions. We may use analytics or performance technologies to understand how the website is used and improve it. Browser settings can be used to control cookies, although disabling essential cookies may prevent some services from working correctly.
Payments and service providers
We may use trusted providers for website hosting, learning-management functions, email delivery, analytics, security, customer support and payment processing. These providers may process information only to deliver services to us and are expected to apply appropriate confidentiality and security measures. Payment transactions are also subject to the privacy terms of the relevant payment provider.
When information may be shared
We do not sell personal information. We may share information with service providers as described above; with instructors or authorised personnel when needed to deliver a course; when required by law, court order or a lawful authority; to protect learners, our services or the rights and safety of others; or as part of a corporate restructuring where appropriate safeguards apply.
Data retention
We keep personal information only for as long as reasonably required for the purpose for which it was collected, including course access, certificate verification, learner support, security, dispute resolution, accounting and legal obligations. Retention periods can vary depending on the type of record and applicable requirements.
Your choices and rights
Subject to applicable law, you may ask to access or correct your personal information, request deletion, withdraw consent, object to certain uses or ask a question about how your information is handled. Some information may need to be retained where required for legal, security, transaction or certificate-verification purposes.
Security
We use reasonable administrative and technical safeguards designed to protect information. No online service can guarantee absolute security, so users should use a strong, unique password and keep account credentials confidential.
Children’s privacy
Our services are intended to be used in accordance with applicable age and consent requirements. Where a learner is not legally able to provide valid consent independently, a parent or lawful guardian should supervise registration and provide any consent required by law. Please contact us if you believe a child’s information has been provided improperly.
External links and embedded content
The website may link to or embed content from other services. Their privacy practices are controlled by their own policies, and we encourage you to review them.
Changes to this policy
We may update this policy to reflect changes in our services or legal requirements. The latest version will be posted on this page with its updated date.
Contact us
For privacy questions or requests, please use the SportsNet EDU contact page. Please include enough information for us to understand and verify your request.